We are still dispatching orders and contactless click and collect is available. (Please be aware of severe courier delivery delays)

Our next available click and collect slots are Tuesday 19th - 4.15pm, we will be in touch to confirm a time once we receive your order!

At Alert level 3 our Albany showroom remains closed.

Thank you for your patience x

Privacy Policy

Security of Our Website

LizzyLove uses reasonable administrative, technical, personnel and physical measures to safeguard your personal information in its possession against loss, theft and unauthorized use, disclosure or modification. All information is stored by LizzyLove behind firewalls. Credit information is encrypted both in transit and IS NOT stored with LizzyLove's online databases.

Privacy Policy


Dear LizzyLove Parent,

Your privacy is serious business here at LizzyLove and that is why we are committed to protecting your personal information. Please take a few minutes to read and understand our privacy policies so that you know how we collect, use and share your personal information obtained online.

We do not collect and keep any personal information from you unless you volunteer it. 

1. Collection of Customer Information.

LizzyLove collects various types of personal information about you during the course of our customer relationship. LizzyLove does not require anyone to share any personal information about themselves in order to enjoy our website. 

The personal information we ask for online is usually first and last name, mailing address, phone number and email address. We do not collect any personal information online unless it is voluntarily provided, for instance when completing online surveys, creating a wish list, or purchasing products from our online store.

2. Information Collected for the Purpose of Online Orders.

LizzyLove offers you the opportunity to purchase products online at Lizzylove.co.nz. Customers must be over age 18 and must use a valid credit card or other valid payment method accepted by LizzyLove to purchase products online. Visitors under age 18 can make a Wish List. E-mail addresses are used only for purposes of forwarding the Wish List to the intended recipients, and do not involve the collection of, or sharing of, any personal information. When a customer places an order online, we collect information associated with the requested transaction, such as the customer's name, mailing address, products ordered, shipping addresses, email address, and credit card information. We ask for this information so that we may fulfill the order. When a customer places an order online, we will send a confirming e-mail message to the e-mail address they provide when placing the order.

Customers have the option of registering certain information for future orders while completing their online order. For the customers who choose to register, we will capture their login name, password, name and mailing address, and any alternate ship-to addresses. Once customers have successfully entered the required information, an account will be created for them online. When registered online customers return to the site to place subsequent orders, they can identify themselves with their login name and password.

3. Does Lizzylove.co.nz Use Cookies?

A "cookie" is a small file that is saved on a user's computer hard drive. Lizzylove.co.nz uses cookies to determine how many people visit our web site, which web pages are visited and how long visitors stay there. This information helps LizzyLove create a better web site by revealing which feature is a success and identifying areas that might need improvement.

For administrative purposes, each visitor's IP address is also collected. An IP address is the automatic number assigned to each user's computer when that person surfs the web. A user's IP address is NOT connected to any personally identifiable or online contact information like name and address, so every user remains anonymous.

4. How is your personally identifiable information used and shared?
Personally identifiable information collected under this Privacy Policy on-line is shared among and used by the LizzyLove for several purposes. For example, LizzyLove may use your personal information to send you promotional materials about goods and services (including special offers and promotions) offered by LizzyLove.  These promotional materials may be sent to you by  email.. You may opt-out of receiving these communications as provided in 7 below. Please note that when you purchase or request products from LizzyLove, promotional materials may accompany delivery of that product. We refer to sending you promotional materials in these circumstances as "fulfillment uses" of your personal information. Because these promotional materials accompany products that you have requested, your opt-outs, if any, will not apply to any of these fulfillment uses.

LizzyLove may also use your personal information for purposes other than sending you promotional materials. For example, we may use your information to complete transactions requested by you (such as your purchase of a product offered on our web site), or to send you administrative communications about either your account with us or new features on our web sites, including any future changes to this Privacy Policy. Because these uses of your personal information do not involve sending you promotional materials, your opt-outs under 7 below will not apply to any of these operational uses.

5. Contracted Companies that Facilitate Communications and Transactions With You.

LizzyLove may hire companies to help deliver products or services, like a shipping company that delivers a package or a company that helps fulfillment for on-line product orders. In those instances, there is a need to share your information with these contracted companies. Your opt-out choices below will not apply to sharing of your information by LizzyLove with any of these companies. Note: all contracted companies are contractually bound to maintain the confidentiality and security of all customer information.

6.  Disclosure Required by Law and to Help Protect the Security and Safety of Our Web Site.

Regardless of any opt-out choices that you make under 7 below, LizzyLove will disclose personal information when it believes in good faith that such disclosures (a) are required by law, including a court order or subpoena, or (b) protect your safety or security; and/or, (d) protect the safety and security of our web site.

7.  Choices you have about the collection, use and sharing of your personally identifiable information.

With regard to personal information that you have provided under this Privacy Policy, there are several opt-out choices available to you. These opt-out choices are the means by which you give us, or decline to give us, your consent to use your personal information for the purposes covered by these opt-out choices.

Your two opt-out choices are:

(i) LizzyLove Companies: You may choose to opt-out of receiving promotional materials from any of the LizzyLove companies, including LizzyLove. In doing so, you may choose to opt-out of receiving all promotional materials delivered to you OR designate communications of a specific manner, such as postal mail, e-mail, or voice-messaging.

(ii) Complete Customer Opt-out: You may choose to opt-out of receiving promotional materials from all of the LizzyLove companies and third parties

Please keep in mind that any opt-out choices you make will not apply in situations where (a) you later make a specific request for information from us; (b) LizzyLove uses your personal information for either operational uses or fulfillment uses (as described above); or (c) LizzyLove shares your personal information under the provisions above with respect to "Contracted Companies That Facilitate Transactions with You, and "Disclosures Required by Law and to Help Protect the Security and Safety of Our Web Site".

There are several methods by which you can exercise your opt-out choices: (a) sending a written request via email to: customerservices@lizzylove.co.nz and by writing "LizzyLove Privacy Policy" in the subject line; you may unsubscribe from certain e-mail communications by clicking on unsubscribe links in those emails. Regardless of which method you choose, please be sure to indicate your opt-out choice.

8. Who do I contact if I have questions or comments regarding this Privacy Policy?

If you have questions or wish to send us comments, you can let us know by sending us an Email at customerservices@lizzylove.co.nz and writing "LizzyLove Privacy Policy" in the subject line. 

9. Security of our Web Site.

LizzyLove uses reasonable administrative, technical, personnel and physical measures to safeguard your personal information in its possession against loss, theft and unauthorized use, disclosure or modification. All information is stored by LizzyLove behind firewalls. Credit card information is encrypted both in transit and is not stored on LizzyLove's online databases.

Thank you for reading our Privacy Policy. We are genuinely committed to safeguarding privacy for both you and your child. We may change our policy from time to time. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by prominently posting notice of the changes on our web site covered by this Privacy Policy.


Use of this web site signifies your acceptance of the terms of this Privacy Policy.